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Home :: Privacy statement / GDPR (AVG)

Privacy statement / GDPR (AVG)

We respect your privacy. Below you can read our privacy statement (translated by Google Translate).

  • This is the online store from BigTrainWorld.vof
    • Our adress is Bovenstreek 25, 8391 HN Noordwolde, The Netherlands
    • Our registration number at the Chamber of Commerce in Leeuwarden is 69631328.
    • Our VAT number is NL 857948155B01.
  • When you visit our website, our web server does not automatically recognize your domain name or your e-mail address.
     
  •  
Privacy declaration:
Privacy & cookies:
In order to ensure that the website of LGBStore.com or BigTrainWorld.eu continues to work well and that you can look around without problems, we use cookies.
 
What are cookies?
Cookies collect information that is necessary for the proper functioning of the website. Cookies from LGBStore.com or BigTrainWorld.eu are safe. They can not collect personal information and are safe for your computer / phone or tablet.
 
Which cookies are there?
Cookies ensure that:
- you remain logged in and can work undisturbed
- the website is fast
- errors and are detected on the website
- improvements can be tested
- building (returning) visitor statistics
- you can share articles / messages via social media such as; Facebook, Twitter, Google, etc.
 
How long do cookies stay?
Most cookies from LGBStore.com or BigTrainWorld.eu are deleted when you close the browser. However, some cookies remain valid for longer and expire only after you have not visited the website of LGBStore.com or BigTrainWorld.eu for a longer period of time.
- Google Analytics for statistics returning visitors - 26 months
- Google Analytics for geographic region, used device / browser, search terms, etc. - 26 months
- YouTube bandwidth provision for video playback - 179 days
- Other cookies: until end of session
 
You can delete all cookies used by LGBStore.com or BigTrainWorld.eu yourself and at any time via your browser.
 
Removing / deactivating cookies:
You can always disable or delete cookies via your browser settings yourself. More information about adjusting the cookie settings can be found in the "Help" function of your browser or via a search on the internet.
Remember that in general, websites usually no longer work optimally if you disable the cookies.
 
The following Cookies are used by LGBStore.com / BigTrainWorld.eu
 
Purpose of analyzing cookies:
With Google Analytics cookies we measure how you use the website LGBStore.com and / or BigTrainWorld.eu and how you found us. We can use this knowledge to improve our website. Without this cookie we will miss your data, we will not see how you use our site and you may have to wait longer for adjustments / improvements to our website.
With the cookies from YouTube the bandwidth of your internet connection is determined.
 
 
Personal information
The personal details that you fill in with your registration are used by us for the processing of your order (s).
If you have chosen to have your order sent, the required information such as your name, address, place of residence and possibly telephone number will be provided to the package deliverer.

Data we store are:

Name, address, phone number, e-mail address, order history, IP address (online orders), payment method.

Even though you can pay your order directly via LGBStore.com or BigTrainWorld.eu, we do not get any insight into your bank details in any way. Online payments are all handled by Rabobank through a secure connection.
 
Newsletter:
If you have registered for receiving our newsletter by e-mail, then your name and e-mail address is known to Mailchimp.com.
You can delete your name and e-mail address from the Mailchimp.com database in the following manner:
- At the bottom of each newsletter you will find a link to unsubscribe
- Send us an e-mail at the following e-mail address: avg (at sign) bigtrainworld.eu
 
Note: If your data is deleted you will no longer receive our newsletter.
 
 
Data entered via the contact page:
The information you enter, if you send a message to us via the contact page of LGBStore.com or BigTrainWorld.eu, will only be sent to us as e-mail and stored on an SSL secured server.
After completing your message, this e-mail with your data will be stored for up to 1 year.
 
 
Storage period:
In connection with the fiscal storage period, your data will be stored for at least 7 years after your last purchase.
After this period, this data will be anonymised in the following financial year.
 
 
Right to data portability:
The contact details and your order history are kept for the processing of your orders, but also in connection with the fiscal storage period.
If desired, you can request an overview. You can do this by sending an e-mail to the e-mail address avg (at) bigtrainworld.eu
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